Privacy Policy

This policy explains how Coconut Marketing (“we”, “us”) handles your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are the controller of your data.

Coconut Marketing, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. hello@coconutstudiouk.com

What we collect

When you use our contact form we collect your name, your business name, your area (if you give it), what you would like help with and your email address. When you sign up to our newsletter we collect your email address.

Why we use it and our lawful basis

We use your contact form details to reply to your enquiry and arrange your free strategy call. Our lawful basis is our legitimate interests in responding to people who contact us.

We use your newsletter email address to send our monthly newsletter. Our lawful basis is your consent. You can unsubscribe at any time using the link in any newsletter or by emailing us.

Who we share it with

We share your data only with the providers that run our website hosting, database and email. They process it on our behalf and under our instructions. We never sell your data.

Where it is processed

Your data is processed in the UK and by our own team members outside the UK, including in Pakistan. Where data is accessed outside the UK, we use appropriate safeguards to protect it.

How long we keep it

We keep enquiries for 24 months, unless you become a client. We keep newsletter email addresses until you unsubscribe.

Your rights

You have the right to access your data, to have it corrected, to have it deleted, to object to how we use it and to withdraw your consent at any time. To use any of these rights, email hello@coconutstudiouk.com.

You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

We do not use tracking or advertising cookies.